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Terms Of Service
Contents
Last Modified: September 7, 2025
THESE TERMS OF SERVICE (the “Terms of Service” or this “Agreement”), together with any documents it expressly incorporates, governs the relationship and interaction between you (“you”, “your”, “User”) and RealJoyDolls, together with its parents, subsidiaries and affiliates (collectively, “RealJoyDolls”, “Company”, “we”, “us” or “our”) and your use of the RealJoyDolls website (the “Website”) provided by RealJoyDolls, together with any associated services, features, functionality, or content, (collectively, the “Services”). If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its Affiliates to the terms and conditions contained in this Agreement, in which case the terms “you” or “your” shall refer to such entity and its Affiliates. The RealJoyDolls Privacy Policy is expressly incorporated herein by reference.
*IMPORTANT: PLEASE READ CAREFULLY *
BY CHECKING THE BOX TO AGREE OR CLICKING AN “I AGREE” BUTTON, WHENEVER PRESENTED, TO AGREE TO THESE TERMS OF SERVICE, OR BY SIGNING UP, ACCESSING, OR USING THE WEBSITE AND/OR SERVICES, YOU:
- AGREE THAT THIS AGREEMENT IS A LEGALLY BINDING AND VALID AGREEMENT;
- ACCEPT THIS AGREEMENT AND AGREE TO BE LEGALLY BOUND BY THE TERMS AND CONDITIONS SET FORTH HEREIN;
- REPRESENT AND WARRANT THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OF AGE;
- IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A CORPORATION, ORGANIZATION OR OTHER LEGAL ENTITY, YOU HAVE THE RIGHT, POWER AND AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF THE CORPORATION, ORGANIZATION OR LEGAL ENTITY AND BIND IT TO THE TERMS SET FORTH HEREIN; AND
- TO TAKE ALL NECESSARY STEPS TO ENSURE THAT THE TERMS AND CONDITIONS OF THIS AGREEMENT ARE NOT VIOLATED BY YOU OR ANY PERSON OR ENTITY UNDER YOUR CONTROL OR IN YOUR SERVICE.
THIS AGREEMENT CONTAINS DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY AND EXCLUSIVE REMEDIES. THE PROVISIONS BELOW FORM THE ESSENTIAL BASIS OF OUR AGREEMENT.
IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT CHECK ANY “I AGREE” BOX OR CLICK ANY “I AGREE” BUTTON TO AGREE TO THESE TERMS OF SERVICE, OR SIGN UP, ACCESS OR USE THE WEBSITE AND/OR SERVICES.
CHANGES TO THIS AGREEMENT
We reserve the exclusive right to make changes to this Agreement from time to time. Your continued access to and use of the Website and any associated services constitutes your agreement to be bound by, and your acceptance of, the Agreement posted at such time. You acknowledge and agree that you accept this Agreement (and any amendments thereto) each time you visit the Website or sign into your account. Therefore, we encourage you to review this Agreement regularly.
If, within thirty (30) days of us posting changes or amendments to this Agreement, you decide that you do not agree to the updated terms, you may withdraw your acceptance to the amended terms by providing us with written notice of withdrawal of your acceptance. Upon providing us with your notice of your acceptance withdrawal, you are no longer authorized to access or use the Website or any associated services, and you must not do so.
You Must Be At Least 18 Years Old to Use the Website
The Website is offered and available only to individuals who are 18 years of age or older. We make no active effort to collect personal information from individuals under the age of 18. By using the Website, you represent and warrant that you are (i) at least 18 years of age and are competent to contract in your own name; or (ii) represent and are authorized by an organization to enter it into binding contracts. If you do not meet these requirements, you must not access or use the Website.
Description of Services
We provide Services via the Website to assist Users seeking to purchase our sex dolls and associated products (collectively, the “Products”). The Website allows Users to research, shop for, customize, order, and purchase the Products we offer for sale. Users may, but need not, create accounts to purchase Products from us via the website.
Accessing the Website and Account Security
RealJoyDolls reserves the right to, at any time and without notice:
- Discontinue transmitting all or any parts of the content related to the Website;
- Amend the Website and any Products or material provided on it;
- Change, discontinue, or limit access to the Website;
- Change or Discontinue any Services (or any part thereof); and
- Suspend or terminate your use or access to the Website, or your account, in our sole discretion.
RealJoyDolls will not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period.
The User is responsible for:
- Making all arrangements necessary to have access to the Website; and
- Ensuring that all persons who access the Website through the User’s Internet connection are aware of these Terms of Service and comply with them.
If you elect to create an account to access certain areas of the Website or certain resources provided, you may be asked to provide certain registration details or other information (“Account Information”), including but not limited to contact, billing, shipping, and Product purchase information. It is a condition of your use of the Website that all Account Information is correct, current, and complete. You agree to update your Account Information in the event of any changes related to contact information. We may deliver notices to you at the email address provided in your Account Information, and such notices shall be considered delivered when sent, regardless of whether you continue to maintain or use said email address. You agree that all information you provide on the Website is governed by our Privacy Policy and you consent to all actions we take with respect to your information consistent with the Privacy Policy.
If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Website using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password, or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
RealJoyDolls has the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time, in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Service.
RealJoyDolls further reserves the right to refuse Services to anyone for any reason and at any time.
Intellectual Property Rights
The Website and all content, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by RealJoyDolls, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The RealJoyDolls name, the RealJoyDolls logo, and all related names, logos, product and service names, designs and slogans are trademarks of RealJoyDolls or its affiliates or licensors. You must not use such marks without our prior written consent. All other names, logos, product and service names, designs and slogans on the Website are the trademarks of their respective owners.
Nothing in the Website shall be interpreted as granting any license to use any image, trademark, logo, or service mark contained therein. These Terms of Service permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the materials on the Website, except as follows:
- Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
- You may store files that are automatically cached by your Internet browser for display enhancement purposes; and
- You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.
Users are not permitted to:
- Modify copies of any materials from this site; or
- Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this site.
You must not access or use any part of the Website or any services or materials available through the Website for any commercial purposes. If you wish to make any use of material on the Website other than that set out in this section, please address your request to:service@realjoydoll.com.
If you print, copy, modify, download or otherwise use or provide any other person with access to any restricted part of the Website in breach of the Terms of Service, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website, or any content on the Website, is transferred to you, and RealJoyDolls reserves all rights not expressly granted herein. Any use of the Website not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark, and other laws.
Copyright Infringement Claims
The Digital Millennium Copyright Act of 1998 (“DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked.
Trademark Infringement Claims
If you believe in good faith that materials available on the Website infringe your trademark rights, you or your agent may send RealJoyDolls a notice requesting that we remove the material from the Website or block access to it. All trademark-related notices should be sent to:
By Email: service@realjoydoll.com
Prohibited Uses
You may use the Website only for lawful purposes and in accordance with these Terms of Service. You agree not to use the Website:
- In any way that violates any applicable national, federal, state, local or international law or regulation;
- For the purpose of exploiting, harming or attempting to exploit or harm minors in any way;
- To send, knowingly receive, upload, download, use or re-use any material that does not comply with the permitted use set forth in these Terms of Service;
- To transmit, or procure the sending of, any advertising or promotional material including any “junk mail”, “chain letter” or “spam”;
- To impersonate or attempt to impersonate RealJoyDolls, a RealJoyDolls employee, another user, or any other person or entity; or
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm RealJoyDolls or users of the Website or expose them to liability.
Additionally, you agree not to:
- Use the Website in any manner that could disable, overburden, damage, or impair the site;
- Use any robot, spider, crawler, or other automatic device, process, or means to access the Website for any purpose;
- Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent;
- Introduce any viruses, Trojan horses, worms, logic bombs or other material that is malicious or technologically harmful;
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website or any server, computer, or database connected to the Website;
- Otherwise attempt to interfere with the proper working of the Website.
Pricing; Reliance on Information Posted
Pricing for each Product available for purchase via the Website is displayed together with the Product. We expressly reserve the right to add or remove Products or change pricing for any Product at any time and without notice. RealJoyDolls DISCLAIMS ALL LIABILITY TO YOU AND ANY THIRD PARTY IN CONNECTION WITH ANY CHANGES TO AVAILABILITY OF PRODUCTS OR PRICING.
The information presented on or through the Website is made available solely for general information purposes. While we strive for accuracy, RealJoyDolls does not warrant the absolute accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. RealJoyDolls DISCLAIMS ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH MATERIALS BY YOU OR ANY OTHER VISITOR TO THE WEBSITE, OR BY ANYONE WHO MAY BE INFORMED OF ANY OF ITS CONTENTS.
We may update the content on the Website from time to time, but its content is not necessarily always complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
We make concerted efforts to make sure that all images of Products made available through the Website are accurate. We, however, cannot guarantee that your computer monitor’s display of any color will be accurate.
Information About You and Your Visits to the Website
All information collected by RealJoyDolls on the Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
Disputes
RealJoyDolls is committed to resolving any dispute that may arise in the course of your use of the Website and any transaction involving our Products. IN THE EVENT OF A DISPUTE BETWEEN YOU AND RealJoyDolls, YOU AGREE TO CONTACT US DIRECTLY AT service@realjoydoll.com TO SEEK A RESOLUTION. We will take reasonable steps to assist in resolving disputes regarding sales, payments, cancellations, refunds, and communications.
Purchases, Cancellations, Returns, Exchanges, and Additional Terms
In purchasing any Products from us via the Website, you agree to comply with the following:
As a buyer, you have the sole responsibility for due diligence regarding a purchase, including understanding all product details and descriptions provided by us.
Products that are offered for sale via the Website are often made-to-order. Accordingly, the following applies to refunds and returns for any Products purchased:
- Orders for Products may be cancelled by you within twenty-four (24) hours from the date and time of purchase (“24 Hour Cancellation Period”) for a refund to your original payment method (subject to processing and transaction fees). We must receive the cancellation request within the 24 Hour Cancellation Period - no exceptions can be made. The following terms apply after the 24 Hour Cancellation Period:
- If for exceptional reasons a cancellation is accepted by us after the 24 Hour Cancellation Period, the cancellation will be subject to a restocking fee (“Restocking Fee”) of twenty percent (20.0%) of the Product's value. We will provide you a refund of funds paid minus the Restocking Fee and any applicable transaction fees.
- Our dolls are custom products. After the 24-hour period, an order will be processed and cannot be cancelled for any reason.We will confirm order details via email with you. If you confirm the order details as correct, the order cannot be cancelled or returned for any reason. If you want to modify, edit or upgrade the order, you must reach out to us as soon as possible to request the changes and to see if the changes are possible.
- After a Product is shipped, THE SALE IS FINAL, and it cannot be cancelled or returned for any reason, except as provided for in this section.
If you receive a Product that is damaged or with components or features that are missing, you must notify us of the issue within three (3) calendar days of the delivery of the Product. We may request additional information from you, including pictures and descriptions of the damage and/or missing items to evaluate the claim, and you agree to provide the requested materials. Upon review, we shall have the sole and exclusive right to accept or decline the claim. If we accept your claim, we shall have the right, at our sole option, to provide either: i) the missing parts or features; ii) a repair to the Product; iii) a replacement of the Product; or iv) a refund of moneys actually paid by you for the Product.
If you receive a Product with a manufacturing defect, you must notify us within three (3) calendar days of the delivery of the Product. In the case of a latent defect, you must notify us within three (3) calendar days of your initial discovery of such defect. Upon review and acceptance of the claim, we shall have the right, at our sole option, to provide either: i) a repair to the Product; ii) a replacement of the Product; or iii) a refund of moneys actually paid by you for the Product.
You are solely and exclusively responsible for all taxes, duties, and fees that may be levied upon any Product at the time of delivery by the government of the destination country, province, state, or region.
For all Product repairs or replacements that did not result from a manufacturing defect, you shall be responsible for all shipping costs. If we agree to accept a return of any Product, you shall be solely responsible for the cost of return shipping unless we expressly agree otherwise.
We reserve the right to reject any order that you place via the Website for any reason. If we cancel or reject an order, we will attempt to notify you by contacting you via the information provided at the time your order was made.
Geographic Restrictions
The owner of the Website is based in the State of Georgia in the United States. While we provide Services to customers internationally, we are NOT responsible for compliance with local laws or customs outside of the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. RealJoyDolls reserves the exclusive right to limit the countries to which we ship Products.
Disclaimer of Warranties
YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER RealJoyDolls NOR ANY PERSON ASSOCIATED WITH RealJoyDolls MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.
TO THE FULLEST EXTENT PROVIDED BY LAW, RealJoyDolls HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL RealJoyDolls, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE, OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
IN NO EVENT SHALL RealJoyDolls’S LIABILITY WITH RESPECT TO ANY MATTER OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE AMOUNT PAID BY YOU TO RealJoyDolls HEREUNDER IN THE 12 MONTHS PRECEDING THE INCIDENT.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Third Party Tools
We may provide you with access to tools, content, resources, applications, or links to other websites that are provided by third parties (collectively, the “Third Party Tools”). All Third Party Tools are provided for your convenience only. We have no control over any Third Party Tools and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access or use any Third Party Tools, you do so entirely at your own risk and subject to the terms and conditions of use for such Third Party Tools.
Indemnification
You agree to defend, indemnify and hold harmless RealJoyDolls, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the Website.
Governing Law and Jurisdiction
All matters relating to the Website and these Terms of Service shall be governed by and construed in accordance with the internal laws of the State of Georgia without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Georgia, in each case located in the City of Atlanta and County of Fulton. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Arbitration
At RealJoyDolls’s sole discretion, it may require You to submit any disputes arising from these Terms of Service or use of the Website to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Georgia law.
Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Waiver and Severability
No waiver by RealJoyDolls of any term or condition set out in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of RealJoyDolls to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.
If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
Entire Agreement
These Terms of Service and our Privacy Policy constitute the sole and entire agreement between you and RealJoyDolls regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
Comments and Concerns
All feedback, comments, requests for technical support and other communications relating to the Website should be directed to: service@realjoydoll.com.
